Creating a New Client/Policy
To create a new client, click on the "New Client" button on the Dashboard, under "Getting Started."
- Click , a new screen will appear.
- Enter the New Client's information. This includes:
- Select Policy Type (whether it is Personal or Commercial)
- Enter: First/ Middle and Last/ Suffix name.
*A DBA (Doing Business As) name may be entered if "Commercial" is selected as the policy Type.
- Enter/Select from drop-down:
- Status
The "Status" field updates automatically when the client is saved. This is based on the quotes and policies under the client:
- Prospect: The client has either no quotes/policies or only quotes.
- Active: The client has at least one active policy.
- Expired: The client has no active policies, but at least one expired policy.
- Source
- Date of Birth
- SSN
- Address
- Contact information
- (phone numbers and email address).
- (phone numbers and email address).
- Status
*If more than one client needs to be added to the file/policy, you can use the "Additional Insured" field on the bottom-right.
- Once is selected in Addition Insureds:
- A New Additional Insured pop-up will appear
- Enter Additional Insureds information in specified fields
- When done adding Additional Insured, click .
- When done entering general Client Information:
- To save the new client, click (bottom left).
or - To save and enter policy, click under (top middle)
- To save the new client, click (bottom left).
- If is selected, a New Policy pop-up will appear:
- Click desired Line of Business
- When done, click .
*I have selected Auto, see example below
- In New Auto Policy pop-up:
- Agent is able to enter/select Policy and Coverage information.
- To navigate through, click .
- Once Next is click, below pop-up will appear:
- You may select Yes to add additional Drivers and Vehicle information or NO, not to.
- You may select Yes to add additional Drivers and Vehicle information or NO, not to.
- If Yes is selected, the Driver tab will be highlighted for Drivers info.
- Driver Details:
- Enter detailed driver info
- Violations:
- To manually add violations, click
- Driver Violation pop-up will appear.
- Select violation and click Accept when done.
- Driver Details:
- To proceed to Vehicle information, Click .
- Vehicle Details:
- You can enter VIN and click magnifying glass or press Enter key.
or - You can manually enter vehicle Year, Make, and Model.
- You can enter VIN and click magnifying glass or press Enter key.
- Coverage Premium:
- Coverage limit premiums may be entered.
- Vehicle Addressed:
- A Garaging and/or Loss Payee can be entered.
- When done, click .
- Vehicle Details: